Privacy Policy

Effective Date: 28/05/2025
Data Controller: Ceri Brown
Business Name: The Business Bloom Collective
Email Contact: thebusinessbloomco@gmail.com

1. Introduction

Your privacy matters. This Privacy Policy explains how The Business Bloom Collective collects, uses, and protects your personal data when you engage with our website, purchase products, join our membership, or interact with our services in any way.

We are committed to handling your personal data responsibly and transparently, in line with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

2. Data Controller

The data controller responsible for your personal data is:
Ceri Brown, founder of The Business Bloom Collective.
If you have any questions about this policy or your data, please contact us at thebusinessbloomco@gmail.com

3. What Data We Collect

We may collect and process the following information:

Your full name

Email address

Billing and postal address (for physical goods, if any)

Payment details (processed securely through third-party payment providers like Stripe or PayPal)

Social media usernames (if voluntarily submitted)

Your responses to forms, quizzes, surveys, or coaching applications

Your IP address, browser type, and device information (for website analytics)

4. How We Collect Your Data

We collect data when you:

Make a purchase

Sign up for our newsletter

Fill out a form, workbook, or quiz

Download a freebie or digital product

Contact us via email or social media

Participate in coaching, workshops, or live sessions

Visit our website (cookies and analytics)

5. Why We Collect Your Data – Legal Basis

We collect and process your data based on:

Consent – for email marketing and newsletters

Contract – to provide digital products, services, and coaching

Legitimate Interest – to improve our offerings and maintain customer relationships

Legal Obligation – where necessary to comply with tax, legal, or regulatory requirements

6. What We Do With Your Data

Your data is used to:

Deliver the services or products you purchase

Send email updates, offers, and newsletters (with your consent)

Improve website performance and customer experience

Process payments and manage orders

Respond to your questions or feedback

Deliver a personalised experience based on your interests or quiz results

Fulfil legal and regulatory obligations

7. Data Retention

We retain personal data only as long as necessary to provide services and meet legal requirements. You may request deletion of your data at any time (unless required for legal compliance).

8. Sharing Your Data

We will never sell your personal data.
We may share it only with trusted third-party service providers, such as:

Email platforms (e.g., MailerLite or Flodesk)

Payment processors (e.g., Stripe, PayPal)

Website analytics (e.g., Google Analytics, Meta Pixel)

These providers process data securely and in compliance with UK GDPR.

9. International Data Transfers

Some data may be stored or processed outside the UK (e.g., US-based email platforms). In such cases, we ensure appropriate safeguards are in place, including approved standard contractual clauses.

10. Your Rights

You have the right to:

Access your personal data

Request correction or deletion

Withdraw consent at any time

Object to processing under certain conditions

Lodge a complaint with the UK Information Commissioner’s Office (ICO)

To exercise any of these rights, email us at thebusinessbloomco@gmail.com

11. Cookies & Tracking Technologies
Our website uses cookies to improve functionality and collect anonymous usage statistics. You will be prompted to accept or manage cookie preferences when visiting our website.

For more details, see our separate Cookie Policy.

12. Children’s Privacy

Our services are not intended for individuals under 18. We do not knowingly collect personal data from children.

13. Automated Decision-Making & Profiling

We may use automated tools (e.g., quiz logic or email segmentation) to personalise your experience. These tools will never make legal or significant decisions about you.

14. Changes to This Policy

We may update this Privacy Policy as needed. Any significant changes will be posted on our website, and you will be notified if required.

15. Contact Us

For questions, concerns, or to request access to your data:
Email: thebusinessbloomco@gmail.com
Data Controller: Ceri Brown